Remote Assistance
This page is for existing Red Computing Solutions clients. If you are experiencing a technology issue, use the options below to get help.
How to Get Support
Call Us
For urgent issues, call us directly. This is the fastest way to reach our team during business hours.
(662) 612-0727
Remote Support Session
If our team has directed you here to start a remote support session, click the button below to download the remote access tool and share your screen.
Use only when directed by our team
Email Support
For non-urgent issues, you can email our support team. We will respond during business hours.
Start a Remote Support Session
Only use this if a member of our team has directed you here. Click below to download the remote access tool and allow our technician to connect to your computer.
Support Hours
Monday through Friday, 8 AM to 5 PM
After-hours support is available for managed clients with a support agreement that includes after-hours coverage. If you are unsure whether your agreement includes after-hours support, please call during business hours.
Not a Current Client?
This page is intended for existing Red Computing Solutions clients. If you are looking for IT support for your organization, we would be glad to talk.